Terms and conditions

By accessing or using this website or Nini Book mobile application (our services), owned or operated by CODEMONKEE d.o.o., you are accepting and agreeing to be bound by the terms and conditions set forth below.

Terms and conditions are in agreement with EU Directive on electronic commerce.

Company info

CODEMONKEE d.o.o.
Ljubljanska cesta 24b
4000 Kranj
SI-Slovenija

VAT number: SI83477322
Business registration number: 6130488000

Contact

Information about our services, orders, deliveries and returns:

Products and prices

Due to the dynamic nature of operations, offers and prices are frequently changed. All prices include VAT. The costs of packaging in delivery are added separately depending on delivery address.

Ordering and prices

The buyer orders products in Nini Book mobile application. After the order is placed, the buyer is contacted via e-mail to agree upon shipping details (delivery address, etc.). The delivery address determines the delivery costs. The company sends an offer, which is valid for 8 days.

Contract of sale between the buyer and the company is valid at the exact moment when the buyer accepts the offer sent by an e-mail. From that moment on prices are fixed for both, the company and the buyer.

Contract of sale is stored electronically on company’s servers.

Method of payment and delivery

The payment is made via a bank transfer. The ordered products are shipped through the contractual distributors to the delivery address you specified.

Refund policy

Products (printable materials) are designed by the users themselves and customized to their needs, therefore the right to refund is limited.

The products are deficient if they do not comply with the technical standards or are damaged. The buyer has to submit the refund request within 14 days of the date of delivery. If the request is eligible for a refund, the buyer has the right for the replacement or (if the replacement is not possible) to cancel the contract.

Privacy policy and data protection

We are very committed to protecting your privacy. We will use the information that we collect about you lawfully and only for the purpose it was provided or gathered for. We do not disclose your information to third parties (except for delivery purposes or when legally obliged).

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Cookies

Cookies are small, often encrypted text files that our services may ask to place on your computer's hard drive and onto your mobile device's memory. We use cookies to collect information that helps us provide our service to you and to enhance and improve the usability of our website. Most browsers allow you to disable cookies or set your browser to alert you when cookies are being sent to your computer.

We use the folowing cookies:

Google Analytics

Google Analytics is a web analysis service provided by Google Inc..

We use Google Analytics to collect and analyse information about how users use our website and mobile apps.